> ## Documentation Index
> Fetch the complete documentation index at: https://moengage-doc-2315-external-css-font-urls.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# How Can I See My Support Tickets?

> Track and manage your MoEngage support tickets using the auto-generated email thread or the My Activities page on the support web portal.

When you create a ticket, you receive an auto-generated email to your email address with the ticket number. You can use this email thread to communicate further about the issue or reopen the case.

<img src="https://mintcdn.com/moengage-doc-2315-external-css-font-urls/7LqjUfWSctG2_W7k/images/moengage_adb020.png?fit=max&auto=format&n=7LqjUfWSctG2_W7k&q=85&s=dc8e85e88f09fe4172885152d7e58303" width="1600" height="364" data-path="images/moengage_adb020.png" />

You can open the email to see the details of the ticket.

<img src="https://mintcdn.com/moengage-doc-2315-external-css-font-urls/BH_MkmkLP52_M1Kh/images/moengage_eacd74.png?fit=max&auto=format&n=BH_MkmkLP52_M1Kh&q=85&s=c34c5dfaa2b8962c7d481b345cefecdb" width="1600" height="973" data-path="images/moengage_eacd74.png" />

You can also track your open or closed tickets by clicking your name on the web form (top right) and clicking **My activities**.

<img src="https://mintcdn.com/moengage-doc-2315-external-css-font-urls/Quad1c3aDceYb6l-/images/moengage_a8131f.png?fit=max&auto=format&n=Quad1c3aDceYb6l-&q=85&s=fd9b8e7f2a6ce7b7eb48ed839e956885" width="1600" height="296" data-path="images/moengage_a8131f.png" />

The My activities page is displayed. You can see all your tickets on the **Requests** tab.

<img src="https://mintcdn.com/moengage-doc-2315-external-css-font-urls/MbTE7aetaNDaVQgq/images/moengage_2cc3d4.png?fit=max&auto=format&n=MbTE7aetaNDaVQgq&q=85&s=817d45e40b9343102957ce11eb85bb13" width="1600" height="1000" data-path="images/moengage_2cc3d4.png" />