> ## Documentation Index
> Fetch the complete documentation index at: https://moengage-doc-2315-external-css-font-urls.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Why Do the Unsubscribed Numbers Remain Unchanged for Total and Unique Occurrences?

> In MoEngage email stats, unsubscribed counts display only total values. Separate total and unique breakdowns apply only to opens, clicks, and conversions.

## Problem

The unsubscribed numbers in the Email campaign stats do not show any difference between the total and unique occurrences.

**<img alt="EO1.png" src="https://mintcdn.com/moengage-doc-2315-external-css-font-urls/tvR-KUdavVXVdFhK/images/moengage_bd0468.png?fit=max&auto=format&n=tvR-KUdavVXVdFhK&q=85&s=ac19f089c5ad9d5c1b35c0ff525acbfc" width="1316" height="714" data-path="images/moengage_bd0468.png" />**

## <img alt="EO2.png" src="https://mintcdn.com/moengage-doc-2315-external-css-font-urls/BH_MkmkLP52_M1Kh/images/moengage_ec82cc.png?fit=max&auto=format&n=BH_MkmkLP52_M1Kh&q=85&s=55514ea830bf24e7a5e62410933fa59e" width="1380" height="618" data-path="images/moengage_ec82cc.png" />

## Solution

* Only open, click, and conversion metrics have separate total and unique values.
* Unsubscribed fields and other fields will only display the total value, regardless of whether the metric selected is unique or total.

## Example

The total count of unsubscribed events in behavior analytics for a particular campaign is 1.34K, while the unique count of user behaviors is 1.02K.

<img alt="EO3.png" src="https://mintcdn.com/moengage-doc-2315-external-css-font-urls/CMGIayyAehQUvnLL/images/moengage_8448c7.png?fit=max&auto=format&n=CMGIayyAehQUvnLL&q=85&s=e524fa87b2f5cf3661cd847ad407e453" width="1316" height="366" data-path="images/moengage_8448c7.png" />

## <img alt="EO4.png" src="https://mintcdn.com/moengage-doc-2315-external-css-font-urls/OqRjz6f2eKKuRS_M/images/moengage_3c76c1.png?fit=max&auto=format&n=OqRjz6f2eKKuRS_M&q=85&s=4cc2e359adb8f6c3eedaa80d9cd54dc6" width="1314" height="386" data-path="images/moengage_3c76c1.png" />